How can we help?
Installing Orbia, the trial, your license, updates and the few things that can trip you up. Still stuck? Email support@depentra.com.
Install
- Click Download for Mac on the home page. You get
Orbia.dmg. - Open it and drag Orbia into Applications.
- Open Orbia from Applications. It's checked by Apple, so it opens like any other app.
- Orbia has no Dock icon: it lives in the notch and in the menu bar. Point at the notch, or press
⌃⌥N, to open it.
Orbia needs macOS 14 Sonoma or later and a Mac with Apple silicon (M1 or later).
Permissions
macOS asks before Orbia can use anything private. You can say no to any of these; the feature that needs it just stays off. Settings → Privacy and permissions shows what's allowed.
- Accessibility: for the desktop tools (moving windows, the switcher, mouse and keyboard tweaks, cleaning mode). Orbia shows an Allow button for it.
- Screen & System Audio Recording: for screenshots, recordings, copying text from the screen, and pictures of windows in the switcher. System audio also lets the sound bars follow the real music; Orbia only measures loudness and records nothing.
- "Orbia wants to control Music" (or Spotify): for the album art, the progress bar and the play, pause and skip buttons.
- Calendars for your next event, Location for the weather, Bluetooth for the headphones notice, and the microphone only if you record it with the screen. macOS asks for these the first time a feature needs them.
Trial and buying
The free trial starts the first time you open Orbia and lasts 7 days, with everything included. You don't enter any payment details to try it.
When you're ready, buy Orbia once for $9.99 (buy here). Your license key is on your Orbia purchase at Polar; the link is in your receipt email. In Orbia, open Settings → General → License and enter it. Your settings stay exactly as they were.
Not for you? You can get a full refund within 7 days of buying. See Refunds.
Using Orbia on two Macs
One license works on 2 Macs, for example your MacBook and the Mac on your desk. Enter the same key on each.
Got a new Mac? On the old one, open Settings → General → License and choose Remove from This Mac; that frees its spot. If the old Mac is gone, remove it on your purchase page at Polar: manage your license.
Updates
Orbia looks for a new version once a day. When there is one, it shows what's new and installs it with one click, then reopens. You never need to come back to this site.
- To look right now: Check for Updates… in Orbia's menu bar menu.
- To install them without asking: turn on Install updates automatically in Settings → General → About.
Updates are included in the price. See what's new.
Spotify
Playing, pausing, skipping, the album art and Spotify's own lyrics work without any setup. To see Spotify's queue and save songs to your Liked Songs, connect your account once: here's how.
Troubleshooting
- A tool says Accessibility isn't allowed, but it's ticked. In System Settings → Privacy & Security → Accessibility, remove Orbia with the − button, then allow it again.
- No notch on my screen. On a screen without a notch (an external display, iMac or Mac mini), Orbia hangs from the middle of the menu bar and appears when it has something to show. Orbia shows on one screen at a time: the one with the notch, or the main screen.
- The glass turned solid black. In Low Power Mode, Liquid Glass switches to solid black to save battery. You can change this in Settings → Notch.
- A keyboard shortcut doesn't work. Another app may already use it. Settings → Windows and mouse lists any that are taken; click a shortcut to change it.
- Spotify's lyrics don't follow. Spotify has to be started by Orbia for this; use the Restart button Orbia offers in the player's lyrics.
- Mouse tweaks do nothing. They apply to wheel mice only; trackpads and the Magic Mouse are left alone.
Uninstall
- If you bought Orbia, open Settings → General → License and choose Remove from This Mac, so the spot is free for another Mac.
- Quit Orbia from its menu bar icon.
- Move
/Applications/Orbia.appto the Trash. To remove its data too, delete~/Library/Application Support/Orbia.
Contact
Email support@depentra.com. Tell us your Mac model, your macOS version and what you see, and we'll get back to you.